Terms and conditions

Introduction

Welcome to theprohobbies.com, service provided by PROFESSIONAL HOBBIES LLC. In using theprohobbies.com service of PROFESSIONAL HOBBIES LLC you are deemed to have accepted the terms and conditions listed below. All products/services and information displayed on theprohobbies.com constitute an “invitation to offer”. Your order for purchase constitutes your “offer” which shall be subject to the terms and conditions as listed below. theprohobbies.com reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of theprohobbies.com prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.

Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are “incompetent to contract” as per local Contract Acts are not eligible to use the Site. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users/members. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.
theprohobbies.com reserves the right to terminate your membership and refuse to provide you with access to the Site if theprohobbies.com discovers that you are under the age of 18 years. The Site is not available to persons whose membership has been suspended or terminated by theprohobbies.com for any reason whatsoever. If you are registering as a business entity, you represent that you have the authority to bind the entity to this User Agreement. Those who choose to access this Site from outside Dubai are responsible for compliance with local laws if and to the extent local laws are applicable. theprohobbies.com will deliver the products only within its jurisdiction and will not be liable for any claims relating to any products ordered from outside its jurisdiction.
Except where additional terms and conditions are provided which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of theprohobbies.com you agree to be bound by the Terms and Conditions.

Account and Registration Obligations

“Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. We will protect Your Information in accordance with our Privacy Policy. If you use the Site, you are responsible for maintaining the confidentiality of Your Account and Password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under Your Account or Password. theprohobbies.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. If you know or suspect that someone else knows your password you should notify us by contacting us immediately through the address provided below. If theprohobbies.com has reason to believe that there is likely to be a breach of security or misuse of the theprohobbies.com Site, we may require you to change your password or we may suspend your account without any liability to theprohobbies.com.

You also agree to:

1. Provide true, accurate, current and complete information about yourself as prompted byPROFESSIONAL HOBBIES LLC’s registration form (such information being the “Registration Data”)
2. Maintain and promptly update the Registration Data to keep it true, accurate,current and complete.
If you provide any information that is untrue, inaccurate, incomplete, or not current or if theprohobbies.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the User Agreement, theprohobbies.com has the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.

Pricing Information

While theprohobbies.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. theprohobbies.com cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, theprohobbies.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event that an item is wrongly priced, theprohobbies.com may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and theprohobbies.com will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that theprohobbies.com accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to theprohobbies.com dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your credit card account. No cash disbursement shall be made under any condition whatsoever.
We strive to provide you with the best prices possible on theprohobbies.com as well as in all our stores under PROFESSIONAL HOBBIES LLC. However, sometimes a price online does not match the price in a store. In our effort to be the lowest price provider in your particular geographic region, store pricing will sometimes differ from online prices. Prices and availability are subject to change without prior notice.

Delivery

It takes 2 – 5 business days to deliver your order within UAE. In case of items such as refrigerators, televisions of size 50” and above, washing machines and other major appliances, which are delivered by the supplier, the delivery happens within 5-7 business days. Delivery outside City limits are subjected to additional charges based on the category of the products. . To know non-serviceable areas and remote areas.

Credit Card Details

You agree, understand and confirm that the credit card details provided by you for availing of services on theprohobbies.com will be correct and accurate and you shall not use the credit card which is not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to theprohobbies.com. Further the said information will not be utilized and shared by theprohobbies.com with any of the third parties unless required for fraud verifications or by law, regulation or court order. theprohobbies.com will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to ‘prove otherwise’ shall be exclusively on you.

Fraudulent /Declined Transactions

theprohobbies.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. theprohobbies.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Transactional Restrictions

The website will not allow orders to get placed if any of the below event occur. Customer can claim a refund in such cases where money is deducted from their account. However, the order will not be fulfilled under any circumstances.

  • Cards issued outside GCC and Egypt are not accepted
  • Multiple attempts with in a day (Max 2 allowed)
  • Multiple transactions within a day (Max 2 allowed)
  • Unauthorized use of any credit/debit card.

Governing Law and Jurisdiction

This User Agreement shall be construed in accordance with the applicable laws of UAE. The Courts at Dubai shall have exclusive jurisdiction in any proceedings arising out of this agreement. Any dispute or difference either in interpretation or otherwise, of any terms of this User Agreement between the parties hereto, the same shall be referred to an independent arbitrator who will be appointed by theprohobbiesLLC. and his decision shall be final and binding on the parties hereto. The arbitration shall be held in Dubai. The laws of UAE shall be applicable in such aspects. Reviews, Feedback, Submissions
All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to theprohobbies.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain theprohobbies.com property. Such disclosure, submission or offer of any Comments shall constitute an assignment to theprohobbies.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, theprohobbies.com owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. theprohobbies.com will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. theprohobbies.com is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”. theprohobbies.com does not regularly review posted Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant theprohobbies.com the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify theprohobbies.com and its affiliates for all claims resulting from any Comments you submit. theprohobbies.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.

PROFESSIONAL HOBBIES LLC’s customer touchpoints including website, mobile app, social media, are for customers to interact with PROFESSIONAL HOBBIES LLC to enquire about products, promotions, availability and to resolve any related issues in accordance with the prevailing UAE laws governing such interactions. PROFESSIONAL HOBBIES LLC reserves the right to take appropriate action including legal recourse incase customers act against any such prevailing laws at any of the PROFESSIONAL HOBBIES LLC customer touchpoints.